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Here’s a step-by-step guide to troubleshoot Windows installation on mixed-environment networks:

Pre-requisites

  • Ensure that the network infrastructure is stable and configured correctly.

  • Verify that the domain controller (DC) is reachable by all clients.

Step 1: Check Network Connectivity

  • Connect to the DC using a client computer.

  • Run Windows Assessment Tool (WAT) on the DC to verify its connectivity:

watalog /connect -dc

If the WAT connection is successful, it indicates that the DC has established a secure connection.

Step 2: Check Client Network Configuration

  • On each client computer:

* Run ipconfig or arp to verify that IP addresses are correctly configured.

* Ensure that DNS is functioning correctly by running dnscmd.

  • Configure TCP/IP settings on clients:

netsh int ip set subnet static

netsh int ip set dns address

Replace with the assigned IP address, with the DNS server IP address, and with the actual value.

Step 3: Verify Network Configuration on Server Computers

  • On each server computer:

* Run ipconfig or arp to verify that IP addresses are correctly configured.

* Ensure that network settings are set up for automatic configuration (e.g., using DHCP).

Step 4: Test Client Connection

  • Connect to a remote client computer.

  • Run Windows Assessment Tool (WAT) on the remote client:

watalog /connect -client

If WAT connection is successful, it indicates that the client has established a secure connection.

Step 5: Check for DNS Issues

  • On each client computer:

* Run dnscmd to verify DNS settings.

  • Update DNS settings on clients:

dnscmd /update

dnscmd /query

Replace with the actual value.

Step 6: Test Domain Services

  • On each client computer:

* Run netsh commands to verify domain services are functioning correctly (e.g., netsh int ip set subnet, netsh int ip set dns).

  • Verify that DNS is resolved correctly on clients:

dnscmd /query

Replace with the actual value.

Step 7: Perform a System Restore

  • If issues persist, perform a system restore using the built-in Windows Recovery Environment:

* Go to Recovery > System Restore.

* Select the date and time when issues started.

* Follow the prompts to complete the restoration process.

Step 8: Reinstall Windows

If none of the above steps resolve issues, you can try reinstalling Windows:

  • Go to Control Panel > All Apps.

  • Find Windows installation media (e.g., USB drive) or download a new ISO.

  • Boot from the installation media and follow the on-screen instructions.

Troubleshooting Tools

Use the following tools to troubleshoot issues with Windows installations:

  • Windows Assessment Tool (WAT)

  • Network discovery tool

  • DNS resolver

  • TCP/IP configuration utility

By following these steps, you should be able to identify and resolve common issues related to Windows installation on mixed-environment networks.